Mastering the Art of Tile. Perfect Installation, Every Time.

The duration of a tiling project can vary significantly based on numerous complex factors that require careful consideration and professional assessment. A simple kitchen backsplash installation might typically take approximately 1-2 full working days when accounting for all necessary preparation, installation, and finishing work. A standard-sized bathroom floor installation could reasonably require 2-3 full days of skilled labor to ensure proper substrate preparation, waterproofing, tile setting, grouting, and final sealing. While a comprehensive master bathroom renovation (including complete demolition, structural assessment, comprehensive waterproofing systems installation, and meticulous tiling of both walls and floors) could easily require 5-10 full working days or potentially more depending on the specific circumstances. The key factors that substantially influence the project timeline include: the total square footage of the area being tiled; the extent of demolition and preparation work required (such as subfloor leveling using specialized compounds, installation of cement backer boards, or structural reinforcement); the specific type and size of tile being installed (as intricate mosaic patterns or exceptionally large format tiles demand significantly more time for precise cutting and placement); and the overall complexity of the design (including custom patterns, multiple decorative borders, built-in niches, shower benches, or other architectural features). During our detailed initial consultation process, we conduct a thorough evaluation of all these variables and provide you with a comprehensive, itemized project timeline so you can have complete clarity about exactly what to expect at every stage of the process, including precise start and completion dates with built-in contingency time for any unforeseen circumstances that may arise during the renovation process. We pride ourselves on maintaining transparent communication throughout the project duration and providing regular progress updates to ensure the timeline remains on track according to our mutually agreed schedule.

We offer exceptionally flexible purchasing options designed to accommodate your specific preferences and requirements. You are absolutely welcome to purchase your own tiles directly if you prefer, and as part of our comprehensive service we can provide you with meticulously calculated exact quantities needed, including a professionally recommended overage amount (typically ranging between 10-15% of the total square footage) to properly account for necessary cuts, pattern matching, and inevitable installation waste. Alternatively, for your complete convenience and peace of mind, we can manage the entire tile procurement process on your behalf from start to finish. Through our extensive network of established relationships with premium tile suppliers and manufacturers across the industry, we have access to source an extraordinarily wide variety of high-quality materials, and we're often able to secure trade discounts which we proudly pass along directly to you without any markup. Our full-service procurement option includes comprehensive handling of all logistical aspects including: precise measurement and quantity calculations; professional selection guidance based on your aesthetic preferences and practical requirements; coordination with multiple suppliers to compare quality and pricing; careful review of production batches for color consistency; arrangement of specialized delivery services; and secure storage until installation begins. Regarding installation materials, all essential setting products such as premium-grade thin-set mortar, high-performance grout, industrial-strength waterproofing membranes, and specialized sealants are exclusively supplied by our company as a matter of strict policy. This ensures we consistently use only the absolute highest quality products that meet our exacting standards for durability and performance, and which are required to maintain our comprehensive installation warranty coverage. We maintain an extensive inventory of these materials from top manufacturers and select specific products based on each project's unique requirements, whether it's a flexible mortar for large format tiles, epoxy grout for high-moisture areas, or specialized sealers for natural stone applications.

The preparation phase represents the single most critical stage in ensuring a durable, long-lasting, and visually flawless tile installation, and we approach this process with the utmost seriousness and attention to detail. Our comprehensive preparation protocol begins with implementing extensive protective measures throughout your home, including laying down heavy-duty floor protection coverings, installing temporary dust barriers using plastic sheeting with zippered access points, and carefully masking off adjacent areas to contain all construction debris and dust particles effectively. When required, we perform thorough demolition of existing tile, flooring, or fixtures using specialized tools and techniques designed to minimize structural impact and dust generation. Following demolition, we conduct a meticulous assessment of the underlying subfloor or wall substrate using laser levels, moisture meters, and structural integrity tests. The substrate must meet three non-negotiable criteria: it must be structurally sound enough to support the additional weight of tile and mortar; completely clean of all debris, adhesives, and contaminants; and perfectly flat within industry-specified tolerances (typically no more than 1/8" variation over 10 feet). Depending on our assessment findings, we may need to employ various corrective techniques such as: applying self-leveling compounds across concrete subfloors to eliminate unevenness; installing additional plywood underlayment or reinforcing wooden subfloor structures to eliminate any potential flexing; or applying specialized crack isolation membranes to prevent existing cracks from telegraphing through to the new installation. For wet areas like showers, steam rooms, and tub surrounds, we implement an exhaustive waterproofing system that begins with installing cement backer boards using corrosion-resistant screws and specialized tapes, followed by multiple layers of liquid-applied or sheet membrane waterproofing that extends well beyond the immediate wet area. All penetrations (such as drain flanges, pipe openings, and control joints) receive particular attention with custom-fabricated waterproofing details. This extraordinarily thorough preparation methodology, which often accounts for 30-40% of the total project time, forms the essential foundation that ensures your new tile installation will remain completely free from cracks, loose tiles, water damage, or other common failure points for decades to come.

Proper, consistent care and maintenance are absolutely essential to preserve the pristine appearance and structural integrity of your tile and grout for many decades of use. For routine daily and weekly cleaning, we strongly recommend using only pH-neutral, non-abrasive cleaning solutions specifically formulated for tile surfaces, applied with soft microfiber cloths or sponge mops to prevent surface scratching. It's crucial to avoid all harsh, acidic cleaners (including vinegar-based solutions) or abrasive cleaning tools (such as steel wool or stiff-bristled brushes) as these can permanently damage the delicate glaze on ceramic and porcelain tiles, etch natural stone surfaces, and prematurely degrade grout joints. Immediately following your project's completion, our team applies a premium penetrating sealer specifically engineered for your type of grout (sanded or unsanded, cement-based or epoxy), which creates an invisible protective barrier that actively repels stains, moisture penetration, and mildew growth while still allowing the material to breathe naturally. Depending on the specific traffic patterns and usage intensity of each tiled area, we recommend that this protective grout sealer be professionally reapplied every 12-24 months to maintain optimal performance - high-traffic entryways or frequently used shower floors may require more frequent applications than low-use powder rooms or backsplashes. As part of our comprehensive customer service, we provide each client with an exhaustive, customized care and maintenance guide tailored specifically to your exact tile material (whether ceramic, porcelain, glass, or various natural stones like marble, travertine, or slate), grout type, and installation location. This guide includes: detailed cleaning frequency recommendations; approved cleaning product brand suggestions; stain-removal protocols for common household substances; seasonal maintenance tips; early warning signs of potential issues; and specific instructions for addressing any accidental damage. Additionally, we offer annual maintenance inspection services where our technicians will assess your tile surfaces, reapply sealers as needed, and address any minor issues before they develop into significant problems, effectively extending the lifespan of your investment many times over.

Our industry-leading, ironclad warranty program stands as unequivocal testament to our unwavering confidence in both the premium materials we use and the master-level craftsmanship we deliver on every project. Unlike many contractors who offer only vague verbal assurances or limited warranties filled with exclusions, our comprehensive warranty is presented as a detailed, legally-binding written document that clearly and explicitly outlines every aspect of coverage without hidden limitations. This warranty guarantees that your tile installation will remain completely free from any defects in workmanship for a substantial, explicitly stated period that varies based on the installation type and location. Coverage includes resolution of any issues directly attributable to installation practices, such as: tile cracking caused by improper subfloor preparation or movement; loose tiles resulting from inadequate mortar coverage or incorrect mortar selection; cracked or crumbling grout due to improper mixing or application techniques; water infiltration resulting from insufficient waterproofing; or lippage (uneven tile edges) exceeding industry standards. Importantly, our warranty covers not just the materials needed for repairs, but also all associated labor costs to properly remove and replace affected areas, including any necessary substrate repairs or preparation work. This exceptional level of warranty protection is made possible by our steadfast refusal to ever cut corners, our exclusive use of premium-grade setting materials from leading manufacturers, and our rigorous adherence to - and frequent exceeding of - the exacting guidelines established by the Tile Council of North America (TCNA) and other relevant industry standards organizations. Furthermore, our warranty includes complimentary annual inspections for the first three years, where our certified technicians will thoroughly examine the installation, document its condition, and address any minor issues before they can develop into significant problems. We also maintain detailed photographic records of all preparation and installation stages for future reference if warranty service is ever required. This comprehensive approach to warranty coverage provides our clients with unparalleled peace of mind and protects what is often a substantial investment in their home's value and functionality for many years beyond the industry standard.

Absolutely, without question - we possess extensive specialized expertise in the professional design and installation of premium electric floor heating systems, which have become one of the most sought-after luxury upgrades for residential and commercial spaces alike, particularly in bathrooms, kitchens, basements, and other areas where cold floors can cause discomfort. We maintain certified partnership status with leading radiant heating system manufacturers including Schluter-DITRA-HEAT, Nuheat, Warmup, and Thermosoft, allowing us to offer the most advanced, reliable, and energy-efficient heating solutions available on the market today. Our installation process begins with a detailed thermal assessment of your space to determine the optimal heating requirements based on square footage, insulation levels, and desired temperature ranges. For most projects, we recommend and install innovative heating systems that combine crack-prevention uncoupling membranes with integrated heating cables, creating a complete solution that addresses both comfort and installation integrity. The technical installation process involves: precise layout planning to ensure even heat distribution while avoiding permanent fixtures; careful placement of heating cables or pre-assembled heating mats either directly onto the prepared subfloor or embedded within a specialized uncoupling membrane; thorough testing of all electrical components at multiple stages; complete encapsulation in premium thin-set mortar specifically formulated for heated floors; and final integration with your chosen tile flooring. The completed system provides wonderfully comfortable, evenly distributed radiant heat that warms both the tile surface and the entire room space far more efficiently than traditional forced-air systems, while operating nearly silently and without circulating dust or allergens. Our certified installers ensure the system is perfectly calibrated, with proper zoning for different areas and integration with your home's electrical system and preferred control options (including programmable thermostats, smart home integration, and even floor temperature sensors for precise regulation). We provide comprehensive documentation of the installation for future reference and a separate warranty specifically covering the heating system components. For clients seeking the ultimate in luxury and comfort, we can even combine heated floors with complementary systems like towel warmers or thermostat-controlled shower valves to create a complete warm environment solution throughout your space.